Kroger has received several calls from me about packaging errors. These have been about Private Selection frozen cherries and small bags of Private Selection frozen blueberries, and also about their low fat cream cheese.

Packaging errors are serious. They put the public at risk for disease. Food borne illnesses cause inconvenience, pain and rarely can cause death and are not something to ignore. If i complain to Kroger they need to listen, do they, well, listening vs doing something are very different things.

The latest packaging error was Private Selection blueberries (the 3 lb bag) which you will see by the pictures below (inside and out) had two very big holes where the seal for the bottom of the bag somehow was not made.  I didn’t notice until most of the blueberries were eaten, I began to see blueberry juice on the bottom shelf of my freezer, then one day blueberries began dropping out the bottom of the bag.  What is the bottom line:  IF THINGS CAN GET OUT>>> THEN THINGS CAN GET IN. In this case the holes were big enough for small animals – not so LOL. Their comment on the phone included a coupon, which is NOT what was appropriate, but an investigation into the quality control of the packaging plant where it was processed is what was required.  Do I have any hope for that, well, not really.

Adding this post still weeks afer I called Kroger, and we have another 3 lb bag of Private Selection Frozen Blueberries with a hole in the bag.  This one is not completely open as above, but I found it the same way, just drip drip of blue berry water out the hole.  They should respond. This is a health hazard. Will they respond… their fix for the last notifcation was to try to buy me off with a new bag of blueberries…. which by the way was this one, with another hole…. poetic… yes.